We accept credit card and PIX. Payment is processed securely on our platform.
Find quick answers about bookings, payments and cancellations.
We accept credit card and PIX. Payment is processed securely on our platform.
After payment is confirmed, you will receive an email with the booking details and voucher. Keep it for your transfer day.
Yes. In the cart step you set the pickup and drop-off locations. This way we ensure the transfer stops at your address or hotel.
You can cancel free of charge up to 24 hours before the transfer time. After that, specific booking conditions may apply.
The refund is processed within 3 business days after the cancellation is approved. The amount may take a few more days to appear on your statement or account, depending on the provider.
On the login screen, click "Forgot password? Reset". Enter your email or username and we will send instructions to create a new password.
Yes. Registration is quick and required to complete the purchase and track your bookings. You can sign up during checkout.
Each passenger may take one carry-on and one checked bag. On shared transfers, space may vary; for private transfers, check the vehicle capacity.
It depends on age and route. Many routes have reduced fares for children. When selecting the transfer, enter the number of adults and children to see the correct price.